Privacy Policy

We collect information you provide directly to us, such as when you:

• Create an account or profile
• Book training sessions or facilities
• Communicate with coaches or other users
• Contact our support team
• Participate in surveys or promotions

Personal Information

This may include your name, email address, phone number, date of birth, sport preferences, skill level, and payment information.

Usage Information

We automatically collect information about how you use our services, including your interactions with features, session attendance, and performance metrics you choose to track.

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Communicate about new features, offers, and events
• Monitor and analyze usage patterns and trends
• Personalize your experience and content
• Protect against fraud and abuse

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving users.

Sports Community

With your permission, we may share certain profile information with coaches, teammates, or other community members to facilitate connections and training opportunities.

Legal Requirements

We may disclose information when required by law or to protect our rights, safety, or the safety of others.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

All sensitive data is encrypted in transit and at rest using industry-standard encryption protocols.

Access Controls

We limit access to personal information to employees and contractors who need it to perform their job functions.

Regular Audits

We regularly review and update our security practices to ensure they meet current standards.

You have several rights regarding your personal information:

Access and Portability

You can request a copy of your personal information and download your data in a portable format.

Correction and Updates

You can update your profile information at any time through your account settings.

Deletion

You can request deletion of your account and associated data, subject to certain legal and operational requirements.

Communication Preferences

You can opt out of promotional communications while still receiving important service-related messages.

Podia is designed to serve athletes of all ages, including minors. We take special care to protect the privacy of users under 18:

• Parental consent is required for users under 13
• Limited data collection for minor users
• Enhanced privacy controls for youth accounts
• No targeted advertising to minors

Parents and guardians can review, modify, or delete their child's information by contacting us.

Podia operates globally and may transfer your information to countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

We may update this privacy policy from time to time. When we make changes, we will:

• Post the updated policy on our website
• Update the “Last Modified” date
• Notify you of significant changes via email or in-app notification
• Provide a summary of key changes

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.